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PDF Invoice Logo Too Big

Posted: May 20, 2015 at 11:30 am


May 20, 2015 at 11:30 am

I put the same 100×100 jpg into both the Event Espresso->General Settings and the Invoice payment gateway, and yet when I download the PDF, the image is huge, and pixelated behind the payment address. What am I doing wrong? (EE3)


  • Support Staff

May 20, 2015 at 11:50 am

Hi lhammond,

If you got to Event Espresso -> Payment settings.

Look within Invoice settings and you will find a logo URL field. Is there another URL for a logo there?


May 20, 2015 at 12:48 pm

Yes, that’s where I set it first. The image was 277 pix wide originally, so I shrunk it and tried a new jpg, but now it just looks big and pixelated instead of just big. Is there a place to specify the dimensions?

Lorenzo Orlando Caum

  • Support Staff

May 20, 2015 at 12:55 pm

Hi, could you try an image size around 400px and let us know if that helps?



May 20, 2015 at 6:00 pm

I made a logo that is 400 pixels wide, and it doesn’t look pixelated, but it’s still huge, and behind the text (how can I attach a screen grab so you can see?). I’d like it to be small and off to the left. What core files might I need to modify? I looked in gateways/invoice but didn’t see anywhere the image reference is called. Could this be a bug? I saw that others have had similar problems before, but didn’t see a way to resolve it.


May 20, 2015 at 6:19 pm

I figured it out. It’s an aspect ratio thing. When I use a logo image that is 600×65, it looks great, and shows up at the top above the text. The one I was trying to use was square, about 400×450, and the invoice address ended up overlaying it.

Lorenzo Orlando Caum

  • Support Staff

May 20, 2015 at 6:21 pm

Thanks for sharing how to corrected the issue!


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Status: closed

Updated by  Lorenzo Orlando Caum 5 years, 4 months ago ago

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