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PDF invioce shows wrong address

Posted: February 5, 2014 at 4:32 am

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Mick Oshea

February 5, 2014 at 4:32 am

Hi,

When I am registering to an event, the PDF invoice generated automatically, shows old organization address. Its not showing the updated address that I have given in ‘General Settings’ page. The PDF invoice shows the address that I have given during the testing time. Can anyone help me with this? Is there any other option to set the address which shown in PDF invoices?


Tony

  • Support Staff

February 5, 2014 at 4:37 am

Hi Mick,

The address for invoices is taken from the Invoice ‘gateway’. If you go to Event Espresso -> Payment Settings. Invoice Setting. You can alter the address within there.

If the invoice gateway is not active & you would like to keep it inactive, you’ll need to activate it, update the settings, then deactivate the invoice gateway once more.

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