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PDF Broken after upgrade

Posted: February 26, 2015 at 3:33 pm

Viewing 9 reply threads


Stefan Verbeek

February 26, 2015 at 3:33 pm

Hi,

Just upgraded event espresso 3.3 to latest version.
After that pdf (download) is broken. no information shown. only qr code and maps and logo.
Please fix this asap
http://evenemententickets.be/?ticket_launch=true&id=18&r_id=5-54e085259ed40&html=true&&pdf=true


Stefan Verbeek

February 26, 2015 at 3:37 pm

I use the stylesheet teal.css and the template deluxe.php


Dean

February 27, 2015 at 12:44 am

Hi,

This is what I am seeing: http://take.ms/W1dHG

What information is missing?


Stefan Verbeek

February 27, 2015 at 1:58 am

As you can see, the formatting is gone and in chrome is see the same as you see.
However in firefox i see this: http://evenemententickets.be/wp-content/uploads/2015/02/Capture.png


Stefan Verbeek

February 27, 2015 at 2:26 am

on my second site I did not upgrade the plugin yet and this is how it should look:
http://www.sporttickets.be/?ticket_launch=true&id=106&r_id=18-54ecdeec25275&html=true&&pdf=true


Stefan Verbeek

February 27, 2015 at 1:03 pm

Sorry for the last post, link was already gone…
This is how it should look http://www.sporttickets.be/?ticket_launch=true&id=107&r_id=54f08d4e6845b3.44881832&html=true&&pdf=true


Lorenzo Orlando Caum

  • Support Staff

February 27, 2015 at 1:32 pm

Hi, I can see the content on the html only version:

http://evenemententickets.be/?ticket_launch=true&id=18&r_id=5-54e085259ed40&html=true

Could you confirm that other add-ons are also up-to-date?


Lorenzo


Stefan Verbeek

February 27, 2015 at 2:28 pm

Yes, all plugins are the latest.


Josh

  • Support Staff

February 27, 2015 at 3:24 pm

Hi Stefan,

I tracked this mostly down to some missing fonts. I was not aware that some of the fonts were removed by one on the developers when they updated to a newer version of FPDF, so the next minor point release of EE3 will restore the missing fonts.

In the meantime, you can restore the missing fonts by downloading the zip file here:

https://www.dropbox.com/s/7kceiaizcj5isg1/fonts.zip?dl=0

Then unzip, and upload its contents to your server in the Event Espresso plugins folder to this location:

wp-content/plugins/event-espresso/tpc/dompdf/lib/fonts


Stefan Verbeek

March 1, 2015 at 4:44 am

Hi That did the trick, thankk you for solving this so quickly 🙂

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