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Jenny Medford
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May 6, 2015 at 11:20 am
On this site we are using Paypal. I can get it to go to the next step on this event:
http://thesociabilityco.com/events/test-event/
which only has the basic default fields to fill in for registration.
But on this event:
http://thesociabilityco.com/events/manners-101/
Which has a lot of extra fields to fill in, clicking Proceed to Payment Options gives me the error message “This registration step could not be completed. Please refresh the page and try again.”
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Lorenzo Orlando Caum
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May 6, 2015 at 12:15 pm
Hi, could you ask your web host to increase the max input vars option?
Here is an example:
https://eventespresso.com/topic/max-input-vars-warning-2/#post-122708
Note: that example may not work for your specific web host so it would be good to ask them to make the change from their end.
Thanks
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Lorenzo
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Jenny Medford
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May 6, 2015 at 12:16 pm
Ok, I will give that a try, thanks!
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Lorenzo Orlando Caum
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May 6, 2015 at 2:06 pm
Thanks. Please let us know if that helps with the issue that you are seeing.
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Lorenzo
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Jenny Medford
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May 6, 2015 at 5:27 pm
GoDaddy had me create a .user.ini file with max_input_vars = 5000 in it in the public_html folder, they killed processes and restarted, but it did not fix it.
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Tony
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May 7, 2015 at 6:50 am
Hi Jenny,
I ran a test registration and found you site is running out of memory – http://take.ms/UU0bT
Can you follow the steps posted here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
Which basically guides you to add something like:
define( 'WP_MEMORY_LIMIT', '96M' );
To your wp-config.php file.
As you have many custom questions I would recommend using at least 96MB or 128MB if possible.
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Jenny Medford
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May 7, 2015 at 7:04 am
That fixed it, thanks!
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Tony
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May 7, 2015 at 7:47 am
Great, thank you for letting me know.
If you have any further questions just let us know.
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