Support

June 25, 2012 at 2:40 pm

I just tried using the sandbox and the experience was identical.

Here’s the debug output with my clients’ information obscured (so it won’t route, but I assure you the real domains do (I can send the actual information if we can take the conversation private).

debug output
Field Name Value
address1 123 Elm St
amount_1 1
business mysandboxaccount@mydomain.com
cancel_return
city Phoenix
cmd _cart
currency_code USD
email myemail@gmail.com
first_name JIM
image_url
item_name_1 Event 1 – November 3, 2012
last_name SMITH
no_shipping 0
notify_url
quantity_1 1
return
rm 2
state AZ
upload 1
zip 75070

—

The handoff to Paypal is fine and the paypal transaction is fine. But it’s not getting the transactionid back from paypal for some reason.

After I pay on paypal (in both sandbox and live), I’m left on the paypal site and not returned to my transactions page unless I manually click on the “Return to [clientname]” link. But even when I do this it doesn’t update the status.

I turned on logging and can tell that the txn_id is getting posted back but it’s not getting picked up by EE.

I’m using custom templates and thought that might be it so reverted back to default templates, but that didn’t fix it either.

Here’s my espresso log for the relevant transaction (private information removed/amended):

[06.25.12 20:36:59][espresso.php][] [REQUEST variables:
page_id = 1688
registration_id = 4fe8cbb40513e2.09372650
type = paypal
mc_gross = 1.00
protection_eligibility = Ineligible
address_status = unconfirmed
item_number1 =
payer_id = 93T7BQL8MLFED
tax = 0.00
address_street = 2500 Smith Ln
payment_date = 13:36:58 Jun 25, 2012 PDT
payment_status = Pending
charset = windows-1252
address_zip = 75006
mc_shipping = 0.00
mc_handling = 0.00
first_name = CHRISTOPHER
address_country_code = US
address_name = SOME ADDRESS
notify_version = 3.4
custom =
payer_status = unverified
address_country = United States
num_cart_items = 1
mc_handling1 = 0.00
address_city = Dallas
payer_email = myemail@gmail.com
verify_sign = AAa0xwP4mafjZD7TGqEsdYyQ5ak4A5yZFu.vLya5GxLvhysefA4F3R1H
mc_shipping1 = 0.00
tax1 = 0.00
txn_id = 0U379234L52370715
payment_type = instant
last_name = SMITH
address_state = TX
item_name1 = Event 1 – November 3, 2012
receiver_email = myemail@domain.com
quantity1 = 1
pending_reason = unilateral
txn_type = cart
mc_gross_1 = 1.00
mc_currency = USD
residence_country = US
test_ipn = 1
transaction_subject = Shopping CartEvent 1 – November 3, 2012
payment_gross = 1.00
]//end
[06.25.12 20:36:59][ical.php][espresso_ical_prepare_by_attendee_id] []//end
[06.25.12 20:36:59][espresso.php][] [REQUEST variables:
]//end

— Matt

• This reply was modified 12 years, 6 months ago by Chris Reynolds. Reason: wrapped debug info in code tags
• This reply was modified 12 years, 6 months ago by Chris Reynolds. Reason: removed code tags
• This reply was modified 12 years, 6 months ago by Leslie Koyle.
• This reply was modified 12 years, 6 months ago by Leslie Koyle.
• This reply was modified 12 years, 6 months ago by Leslie Koyle.

June 27, 2012 at 5:57 am

Josh – How do I PM you? I’m not seeing a PM function in the forum/profile anywhere.

I did confirm the transactions page is visible when logged out though. IPN is on in the sandbox in our staging environment.

I de-activated all plugins but EE and issue still occurs.

I also tested in a browser session that was logged out of WP to make sure that wasn’t it but it made no difference.

I can PM you screenshots/code samples, etc. Just let me know how the PM function works on the new forum.

Thanks!
Matt

July 5, 2012 at 7:35 am

[SOLVED OFFLINE]

php5-curl wasn’t installed on the host (AWS EC2).

That fixed it. Thanks Josh for the guidance there!