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Jarred
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May 2, 2018 at 4:20 am
Hey guys, we use PayPal pro and standard as payment options.
Have adwords conversion setup for the /thank-you page but for some reason, if people choose Paypal checkout instead of the “credit card” version, after they are directed to paypal website “their pop-up” payment method.. The payment is accepted and then the customer MUST click the “return to merchant button” in order to land on the /thank-you page.
So my question,
Is there a way to make it so that PayPal standard payments automatically return to the the /thank-you page without the customer having to click the “return to merhanct” button so that we can be certain all conversions are tracked.
Thanks
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Tony
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May 2, 2018 at 4:53 am
Hi there,
You need to enable Auto return on your PayPal account, see:
https://eventespresso.com/wiki/paypal-standard-payment-gateway/#enable-auto-return
However, with new versions of EE, PayPal standard has been phased out in favor of PayPal Express (users already using PayPal Standard can continue to do so, but standard has been removed from EE for new users due to reliability issues). I would highly recommend switching over to use PayPal Express over standard (same account type just different API credentials needed, see:
https://eventespresso.com/wiki/paypal-express-payment-gateway/#locate
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Jarred
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May 2, 2018 at 4:03 pm
Thank you very much. That worked.
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Jarred
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May 2, 2018 at 4:03 pm
But I have a quick question
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Jarred
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May 2, 2018 at 4:04 pm
I also use PayPal pro to accept the credit cards directly on the website. Will this interfere with PayPal express?
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Josh
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May 2, 2018 at 4:19 pm
No it will not interfere.
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