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PayPal Standard and Ticket Notice Email

Posted: March 16, 2015 at 3:32 pm


Andre LaFlamme

March 16, 2015 at 3:32 pm

Greetings, thank you for creating such an awesome product! I have just finished installing, customizing and testing. When testing FREE tickets, the registrant email received an instant Ticket Notice email. Once I added PayPal Standard, the Ticket Notice email was not received. I have tested with the event set to “Approved” and “Pending Payment”. I have also tested it with the “Default Settings” set to “Approved” and “Pending Payment”.

Your assistance is greatly appreciated!
Kind regards,
Andre


Tony

  • Support Staff

March 17, 2015 at 5:47 am

Hi Andre,

Thank you for the feedback 🙂

Are you returning to the site after paying through PayPal?

There is a link on the PayPal page to return back to the site, or if you have Auto Return enabled on your PayPal account it should automatically happen.


Andre LaFlamme

March 17, 2015 at 8:31 am

Yes, I am using IPN and Auto Return. The PayPal functionality is perfect, but the only emails the registrant is receiving from EE is the Event Payment Details, and not the Ticket Notice.

Kind Regards,
Andre


Josh

  • Support Staff

March 18, 2015 at 11:36 am

Hi Andre,

There’s an update available (4.6.15.p) that fixes the email issue when the default Registration status is set to “Approved”.


Andre LaFlamme

March 18, 2015 at 1:00 pm

WOW, that is awesome!!! Update was as easy as one click from the plugins page, and then everything magically worked perfectly! Thank you so much for the amazing service. I also must add that I really appreciate that you provide the ability to edit/customize every single email and HTML notification directly through the WP Admin interface – very cool.


Josh

  • Support Staff

March 18, 2015 at 1:09 pm

Hi Andre,

Thanks for the feedback, and I shared this with the developers and it made everyone’s day to hear it.

The support post ‘PayPal Standard and Ticket Notice Email’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Updated by  Josh 4 years, 9 months ago ago

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