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Ben
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September 12, 2013 at 11:08 am
Hi, after my client confirming that they don’t have the Paypal Pro account, I am now trying to get the Standard setting back up and running in Sandbox. I managed to run many successful test payments through the sandbox yesterday for Standard. However, I have cleared the details in pro, and deactivated it, and reactivated standard.
The error I am getting is here – http://screencast.com/t/hA6q8ZadZC
Any ideas on what I need to do please?
Thanks.
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Ben
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September 12, 2013 at 11:09 am
An example of one of the events is here – https://frommycity.com/event-registration/?ee=18
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Sidney Harrell
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September 12, 2013 at 11:30 am
I just tested it and it worked fine. You might want to try creating a different buyer account in sandbox. It may be seeing it as a duplicate transaction.
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Ben
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September 12, 2013 at 11:39 am
Thanks Sidney,
I’ve just created another buyer account, and I’ve got the same error – http://screencast.com/t/79KSO7kKrU3
Does the email address for the buyer have to match with anything? something@something.com
Or is it something else?
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Sidney Harrell
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September 12, 2013 at 11:44 am
Does the buyer account have (fake) money loaded onto it?
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Ben
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September 12, 2013 at 12:02 pm
Yes, it has a £1000.00 loaded into the fake buyer account.
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Ben
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September 12, 2013 at 12:43 pm
Just to add a bit more to what I’m experiencing in testing.
Both emails are coming through as a successful transaction, and the money is being deducted from the Sandbox account. After he paypal error, the return to merchant is taking me to the cancellation page.
I have an SSL certificate in place, and the relevant EE pages have a forced SSL applied, but I do not have force HTTPS ticked on the paypal settings.
Any ideas?
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Ben
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September 12, 2013 at 12:56 pm
I have also just wiped down all previous payments to clear the attendee lists, and rebooted my browser, but I’m still getting the same issue.
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Ben
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September 12, 2013 at 1:46 pm
Here’s the code that was produced from the espresso log –
[ 2013-09-12 19:55:07 ] process_payments.php -> event_espresso_txn
Payment for: Test, Ben|| registration id: 12-52320dec95286|| transaction details: a:43:{s:8:"mc_gross";s:5:"35.00";s:22:"protection_eligibility";s:10:"Ineligible";s:14:"address_status";s:9:"confirmed";s:12:"item_number1";s:0:"";s:8:"payer_id";s:13:"29JY8DRWFR3L8";s:3:"tax";s:4:"0.00";s:14:"address_street";s:14:"1 Main Terrace";s:12:"payment_date";s:25:"11:55:01 Sep 12, 2013 PDT";s:14:"payment_status";s:7:"Pending";s:7:"charset";s:12:"windows-1252";s:11:"address_zip";s:7:"W12 4LQ";s:11:"mc_shipping";s:4:"0.00";s:11:"mc_handling";s:4:"0.00";s:10:"first_name";s:3:"Ben";s:20:"address_country_code";s:2:"GB";s:12:"address_name";s:8:"Ben TEST";s:14:"notify_version";s:3:"3.7";s:6:"custom";s:0:"";s:12:"payer_status";s:8:"verified";s:15:"address_country";s:14:"United Kingdom";s:14:"num_cart_items";s:1:"1";s:12:"mc_handling1";s:4:"0.00";s:12:"address_city";s:13:"Wolverhampton";s:11:"verify_sign";s:56:"ADjlZZ-zT7-QhFRbFzJqIIyZELHoAQEnsdvkD7BIxAuNx7npm4hnNO4C";s:11:"payer_email";s:20:"fmc@cosmikcarrot.com";s:12:"mc_shipping1";s:4:"0.00";s:4:"tax1";s:4:"0.00";s:6:"txn_id";s:17:"0TH14905HK963831F";s:12:"payment_type";s:7:"instant";s:9:"last_name";s:4:"TEST";s:13:"address_state";s:13:"West Midlands";s:10:"item_name1";s:63:"General Admission for Street Art Experience. Attendee: Ben Test";s:14:"receiver_email";s:22:"michele@frommycity.com";s:9:"quantity1";s:1:"1";s:14:"pending_reason";s:10:"unilateral";s:8:"txn_type";s:4:"cart";s:10:"mc_gross_1";s:5:"35.00";s:11:"mc_currency";s:3:"GBP";s:17:"residence_country";s:2:"GB";s:8:"test_ipn";s:1:"1";s:19:"transaction_subject";s:0:"";s:13:"payment_gross";s:0:"";s:12:"ipn_track_id";s:13:"2cab1d5827642";}
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Tony
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September 12, 2013 at 1:49 pm
Hi bbradley,
Just to add we’ve been noticing issues with Paypal Sandbox today during some testing. It appears they may be having issues currently.
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Ben
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September 12, 2013 at 1:53 pm
Thanks Tony.
Would you resort to some £0.01 live transactions to deliver?
Thanks.
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Sidney Harrell
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September 12, 2013 at 3:36 pm
Sounds like a good idea. It seems like a problem with the sandbox buyer account, because I did a transaction with my sandbox buyer account, and everything went smoothly.
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