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Paypal shows QTY of 1

Posted: July 31, 2017 at 10:37 pm

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Patrick142

July 31, 2017 at 10:37 pm

Using their Paypal account, a registrant purchased 2 tickets at $25 each. I logged into Paypal as the event admin, and I see the transaction as a quantity of 1 and a price of $50. Is there a fix for this?


Tony

  • Support Staff

August 1, 2017 at 5:33 am

Hi there,

Which PayPal payment method are you using on the site?


Patrick142

August 3, 2017 at 9:14 am

Paypal Express


Tony

  • Support Staff

August 4, 2017 at 11:14 am

Thank you, I can reproduce this and have created a ticket for our developers to investigate further.


Josh

  • Support Staff

November 8, 2017 at 12:57 pm

Hi Patrick142,

The latest update to Event Espresso 4 (4.9.50.p) includes a change in the PayPal Express gateway in the way it sends those different events as line items to PayPal. This ensures PayPal can display that information when you check the transaction in PayPal.

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