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Paypal recieving payments, but registrations still pending

Posted: October 12, 2015 at 1:22 pm

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Imagine Gathering

October 12, 2015 at 1:22 pm

Hi there, I have been using your system for the past year and everything has worked fine. The latest event though I am having some problems. Paypal is recieving payments, but registrations show as still pending. They do not send out tickets or confirmation to my customers. I have to go in and manually approve people. I checked the forums and followed the directions to set the IPN settings in Paypal and still it is not working. Can you help me with this please? Thank you.


Lorenzo Orlando Caum

  • Support Staff

October 12, 2015 at 1:26 pm

Hello, we can help you troubleshoot this issue.

Is this happening with a specific event? If so, could you provide a link to the event?

Also, what version of Event Espresso are you currently using? You can check by going to WP admin –> Plugins. Then look for Event Espresso in the list of plugins.


Lorenzo

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