Posted: December 22, 2016 at 9:57 am
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Previously it used to look more like this,
Can someone direct me to which file I can modify in the back end to show the attendee name in addition to the buyer info. Thanks! |
No we do not direct people to modify files in the back end. |
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Is there another fix you could suggest? |
You can use Payflow Pro payment method instead. |
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> Previously it used to look more like this, Are you referring to Event Espresso 3? Or what version are you referring to? |
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We went from Version 3.1.36.4.P -directing people to paypal to pay (ideal user information) to Version 4.9.23.p – using paypal pro, i did swtich it to payflow pro after Josh’s suggestion but the information i received is sitll not ideal.
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That’s not at all what I get, and I suspect you’re not actually looking at the Transaction Details. Here’s a screenshot of an example of the information in a PayPal Payflow Pro transaction. |
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Hey Josh, the quotes I posted were from the email I would receive from paypal. In your screenshot of the back end transaction that you posted it doens’t show you the name of the person who the bike ride ticket was purchased for. That would be okay if the person paying was the attendee but with selling tickets to families we would like to see the attendees names in the paypal transactions report. Event espresso 3 was able to do this when customers were sent off my website to paypals website. I would think paypal pro or payflow pro should be able to track that for me? |
I don’t think so, and that’s why that information can be found in Event Espresso > Registrations, as well as in the email that Event Espresso sends to the admin. |
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Is there anyway to change something going out from event espresso so on my regular paypal account. I would like to it with quickbooks and right now it can not differentiate payments coming in for events VS donations which also go into the same paypal account. Thanks Josh! |
Ahh ok I think I see the issue. So you switched from using PayPal Standard in EE3 to PayPal Pro in EE4, and there’s no description of who each line item is for… There’s a filter that you can use that will help with that. Let me write up a code snippet… |
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Here’s a code snippet that changes each line item description to mention which event and attendee(s) the line item is for. You would add this to your theme’s
This snippet should work with PayPal Pro and PayPal Standard in EE4 (but not PayPal PayFlow or PayPal Express, they need an update). Does it achieve what you’re wanting Imran?
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