Support

November 21, 2016 at 2:18 pm

Hi there! I had a string of posts regarding our PayPal payments not completing, but I did not have any examples to show at the time. I apologize for not following up with a new example last June, but now we have another registration coming up and I want to make sure this is resolved. Please review the last string https://eventespresso.com/topic/paypal-payments-not-completing/

I did everything you suggested, so the next step is probably to show you the transaction that did not complete. Basically the transaction says abandoned but then you look at the payment and it shows a PayPal ID.