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joe kelly
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January 14, 2014 at 5:51 am
WordPress 3.8 running Raiden theme
Event Espresso Version 3.1.36.2.P
After recently breaking the site during an update, I now find that the option to pay using PayPal has gone from the registration page.
Two other payment options that are activated are still there okay. I have checked the file path to the PayPal button image and this is correct.
I have deactivated the PayPal option and reinstated it again. I have checked all settings and they too are correct. Any ideas what might be causing the problem?
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Josh
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January 14, 2014 at 7:56 am
Hi Joe,
Can you post a link to an event registration page so we can take a look? Thanks!
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joe kelly
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January 14, 2014 at 9:45 am
Thank you Josh
http://www.irishcookeryschool.com/event-registration/?ee=261
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Sidney Harrell
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January 14, 2014 at 11:00 am
It looks like the form is there, but the button is the image: http://www.irishcookeryschool.com/wp-content/plugins/event-espresso//images/icons/external-link.png
It looks like that link is correct, it’s not a 404, but a 16×16 transparent image.
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joe kelly
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January 15, 2014 at 8:00 am
Hi Sidney – I’m afraid I do not understand what you are saying.
In my PayPal settings the following file is entered in the box for Button Image URL – http://www.irishcookeryschool.com/wp-content/plugins/event-espresso/gateways/paypal/btn_stdCheckout2.gif
This is not the same image file that you quote in your reply above. Can you be very patient with me and explain in more detail.
Thanks
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Josh
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January 15, 2014 at 8:25 am
Hi Joe,
Can you check to see if there are any files in /wp-content/uploads/espresso/gateways? If you find any there please let us know what you find.
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joe kelly
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January 15, 2014 at 8:57 am
Hi Josh
the files in uploads/espresso/gateways are …..
gateway_display.php
index.php
payment_gateways.php
PaymentGateway.php
process_payments.php
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Josh
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January 15, 2014 at 9:15 am
That’s likely the cause of the problems. You can resolve this issue by renaming that directory to :
uploads/espresso/gateways-old
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joe kelly
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January 15, 2014 at 9:59 am
Hi again Josh
That worked perfectly thank you. Must say the support from you guys has been excellent. Have a great day 🙂
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