Home Forums Event Espresso Premium PAYPAL PAYMENT ERROR


Posted: June 28, 2012 at 7:04 am


June 28, 2012 at 7:04 am

Hello i completed the download of the newest version of event espresso, but now when i make a paypal transaction i am getting this messsage………..

Attention: your transaction was declined for the following reason(s):
Error Code: 10002
Short Message: Security error
Short Message: Security header is not valid
Severity Code: Error

Payment Overview
Class/Event:APS 2nd Annual

Primary Registrant:eion haynes
Payment Type:PalPal Pro
Payment Date:June 27, 2012
Amount Paid/Owed:$0.00

Payment Status: Incomplete
Registration ID: 4feb2709db1fa0.96910072

How do you fix this?



  • Support Staff

June 28, 2012 at 7:26 am

That’s the PayPal Pro option. Do you have a PayPal Pro account, or a standard PayPal account?

Seth Shoultes

  • Support Staff

June 28, 2012 at 7:27 am

It looks like you are trying to use PayPal Pro, but do not have an SSL certificate installed.


June 28, 2012 at 8:04 am

Yes im am using PayPal Pro and I have a standard paypal account an no SSL certificate installed.


  • Support Staff

June 28, 2012 at 8:09 am

PayPal Pro doesn’t work with a standard PayPal account, it needs an approved PayPal Pro account. It also requires that a private SSL certificate is installed for the domain of your site.

Once you have an approved PayPal Pro account, and an SSL cert installed, the pages that handle the registration process need to be forced to load as https. See this guide for more info on how to do that:

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