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Paypal not linking with EE – complete payments displaying as incomple

Posted: January 8, 2020 at 11:01 am


Pat Shelly

January 8, 2020 at 11:01 am

Hi! Our Paypal account is not properly linked to our event espresso page, it seems. Registrations are appearing with an incomplete payment status, when in paypal they have indeed paid. We are using Event Espresso version 3.1.37.11.P and WordPress version 4.7.5. I have attached screenshots of our plugins and other important information. Let me know if there is anything else I can provide.

Important Information, version history, and current plug ins


Pat Shelly

January 8, 2020 at 11:01 am

Hi! Our Paypal account is not properly linked to our event espresso page, it seems. Registrations are appearing with an incomplete payment status, when in paypal they have indeed paid. We are using Event Espresso version 3.1.37.11.P and WordPress version 4.7.5. I have attached screenshots of our plugins and other important information. Let me know if there is anything else I can provide.


Pat Shelly

January 8, 2020 at 11:07 am

https://docs.google.com/document/d/10_9N0qBitOO-liUoq4YN9TE2Bo2G3rRu9A3gMtkP-qs/edit?usp=sharing


Josh

  • Support Staff

January 8, 2020 at 1:20 pm

Hi,

I can advise to update to the current version of Event Espresso 3, and then follow this guide:

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/#troubleshooting

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Updated by  Josh 1 week, 5 days ago ago

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