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PayPal issues: guest checkout/default gateway

Posted: October 22, 2017 at 9:54 am


PaulB23

October 22, 2017 at 9:54 am

I have 2 separate issues:

1. I need the registration page to have the PayPal option in place by default (so the radio button needs to be selected without the user using it).

2. Although the ‘PayPal Account Optional’ option in PayPal is switched on, the guest checkout page is not always showing up when the buyer is directed to PayPal.


Tony

  • Support Staff

October 23, 2017 at 5:56 am

Hi there,

1. I need the registration page to have the PayPal option in place by default (so the radio button needs to be selected without the user using it).

For that you can set PayPal to open by default.

Go to Event Espresso -> Payment methods

Select the PayPal payment method you are using and set ‘Open by default’ to Yes.

2. Although the ‘PayPal Account Optional’ option in PayPal is switched on, the guest checkout page is not always showing up when the buyer is directed to PayPal.

That’s out of EE’s control but the checkout as guest option is not available in all locations, PayPal themselves remove the option when the user is directed to their site.

Do you know where the users having issues are located?

Which integration are you using?

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