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Jim Earley
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September 16, 2013 at 9:07 am
I received an e-mail from PayPal with the following warning:
Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:
That is followed by two IPN addresses.
From a little research in the Forum, it looks like the problem is with my “Transaction” page.
I didn’t have one.
I’ve now created one and put the template information into it. What else should I do?
Should this be in a menu somewhere? Would I normally add some additional text to just the [ESPRESSO_TXN_PAGE] I found in the template instructions?
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Tony
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September 16, 2013 at 3:19 pm
Hi Jim,
No you do not need to add any other information to the page, just the [ESPRESSO_TXN_PAGE] shortcode, the page must be publicly published but it does NOT need to be included within any menu’s/navigation and therefore hidden from the public.
The 4 required pages for Event Espresso need to set within Event Espresso -> General Settings.
If you go to Event Espresso -> System Status. Look under Registration Pages.
This will list the 4 pages and if they are set correctly. The 4 links there should be green if everything is set-up correctly.
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Jim Earley
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September 17, 2013 at 3:35 am
Tony
I followed your instructions to check the System Status. All four pages look good. I got another warning this morning, but that registrant may have registered before I made the fix.
I do have some problem areas in the System Status, but I assume those questions should be separate.
Thanks.
Jim
PS When I think a question is resolved, as this one seems to be, should I change the notification status or should I leave that to you?
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Tony
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September 17, 2013 at 4:56 am
Hi Jim,
Yes please separate the questions this is not really a rule as such, it just helps to allow us to work on individual issues rather than confusing one issue with another.
The resolved button helps us identify which threads still need work, if you could change the notification status when your issue is resolved that would be great. Again not so much of a rule as either we will resolve the thread if we believe it to be so, or they are automatically resolved after 14 days anyway.
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Jim Earley
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September 18, 2013 at 7:05 pm
I got another e-mail from PayPal about IPN issues. In poking around, I found a forum thread where I learned I’d made a couple of mistakes that might explain the problem. First, I had clicked to “Force HTTPS” without having one. I changed that. Second, I’d never gone into my PayPal settings to set up the IPN stuff. I did that, hopefully correctly.
Oh, and where I’d earlier reported that there was no Transaction page, there was. It was on the second page of my full page listings and I didn’t see it. I deleted the second one I’d erroneously created.
I’m guessing the IPN settings should solve my issue.
Your thoughts?
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Josh
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September 18, 2013 at 9:56 pm
I’d agree, but you can test your IPN out to be certain about whether configuring the settings solves the issue?
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Jim Earley
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September 19, 2013 at 6:04 am
I assume that testing is with the sandbox deal.
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Josh
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September 19, 2013 at 8:22 am
That is a correct assumption.
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