Support

Home Forums Event Espresso Premium PayPal IPN Error

PayPal IPN Error

Posted: March 2, 2017 at 12:57 am


Andrew Appleton

March 2, 2017 at 12:57 am

Hi, I am getting regular emails from PayPal as follows:

Please check your server that handles PayPal Instant Payment Notifications (IPN). Instant Payment Notifications sent to the following URL(s) are failing:

https://www.appletonphototraining.com/transactions

The page exists and contains the correct EE4 code, I have checked the language on PayPal and it is correctly configured to UTF-8.

I also have S2 Member Pro running on the same site which passes a different IPN url via it’s sign up button script to PayPal.

Everything does appear to be working on both the EE registrations and the S2 membership sign ups.

Any help would be appreciated.

Andrew.


Tony

  • Support Staff

March 2, 2017 at 4:18 am

Hi Andrew,

If you view your IPN history within your PayPal account can you see failed IPN’s there?

You can view the history using this link:

https://www.paypal.com/ie/cgi-bin/webscr?cmd=_display-ipns-history&nav=0.3.2

How long have you been receiving the above?


Lorenzo Orlando Caum

  • Support Staff

March 2, 2017 at 10:35 am

Hi Andrew,

Just a heads up that you can switch to PayPal Express which does not use the Instant Payment Notification which at times can be delayed.

Your guests will still be able to pay through PayPal funds or through guest checkout using a credit card.

https://eventespresso.com/wiki/paypal-standard-payment-gateway/#switch


Lorenzo


Andrew Appleton

March 6, 2017 at 2:59 am

Thanks Tony and Lorenzo, I wasn’t aware you could view the failed IPN history. It appears to be the S2 Member Pro plugin that is causing the problem. I am going to try switch ing to PayPal Express which should cure the issue.


Tony

  • Support Staff

March 6, 2017 at 5:44 am

Great 🙂

Please do let us know if you have further problems.

The support post ‘PayPal IPN Error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso