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Julie Mackenzie
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May 7, 2013 at 1:39 am
This is my second time submitting this support request. I cannot find the first thread, so I think it might not have been submitted.
We received the following email from Paypal 5 times so far:
Hello Deborah Peterson,
Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:
http://shepherdsharvestfestival.org/?page_id=373&id=876&r_id=153-5132e9e84533f&event_id=153&attendee_action=post_payment&form_action=payment&type=paypal
If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.
Thank you for your prompt attention to this issue.
Thanks,
PayPal
The link above lands on an error that reads:
Warning: array_merge() [function.array-merge]: Argument #2 is not an array in/home/shepherd/public_html/wp-content/plugins/event-espresso/gateways/process_payments.php on line 30
There was a problem finding your Registration ID
Any thoughts on what is going on here?
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Dean
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May 7, 2013 at 5:31 am
Hi,
Sorry for the problems with posting here, our system put your posts into a holding pattern for some reason.
Regarding the error, it looks like it is trying to find an attendee that doesnt exist, you should be able to double check this by going to your attendee overview list and adding this into the Live Search 153-5132e9e84533
I would also advise you to update Event Espresso, there was a PayPal IPN fix a couple of versions after the one you are using, this may also resolve the error.
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Julie Mackenzie
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May 7, 2013 at 9:19 am
The reason we have not upgraded yet is because the last time we upgraded, it broke the templates we had set up. Is that a concern this time around?
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Josh
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May 7, 2013 at 10:51 am
Hi there,
It’s always a concern. If you’ve modified templates, the best way forward is to merge your changes into the new templates.
With the error message you are reporting, it looks like the registration tied to the IPN that keeps failing was removed from the system. This is the first I’ve seen it where it would cause an IPN to fail though. What you might try is installing the simplified transactions template, which will help speed up the response time between your site and PayPal.com:
https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/
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