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wegAdmin
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January 13, 2017 at 10:51 am
We need the registrant address1, city, state, postal, country information from the Registration Form passed to PayPal when an event registrant completes registration. Apparently that information is not showing up in the PayPal transaction download. Is this simply a configuration problem on my end or is this information really not being passed to PayPal?
This is a rather urgent issue because the bean counters are on my back about it. They need it to maintain their charitable status.
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Tony
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January 13, 2017 at 11:18 am
Hi there,
For those details to be passed over you would need to set the PayPal Express payment method to request Shipping Address details
Event Espresso -> Payment method -> PayPal Express -> Request Shipping Address
PayPal Express should then request the address details and EE will pass along the address provided during the registration.
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Josh
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January 13, 2017 at 11:38 am
Hi there,
You can set:
Request Shipping Address
to Yes
in Event Espresso > Payment Methods > PayPal Express.
Then if there is address information captured on the registration form, it will populate the Billing address form when paying by credit/debit card in PayPal Express.
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