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Paypal displaying incorrect amounts

Posted: September 17, 2012 at 11:20 am

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sschroeder

September 17, 2012 at 11:20 am

Good afternoon. We are having issues with paypal. When we manually add someone to the backend, and then go to their checkout page, the site is showing the correct amount due ($100), however when we go to checkout at paypal, a different amount is shown ($575). Is this getting crossed with another registration or checkout somehow? please advise


Chris Reynolds

  • Support Staff

September 18, 2012 at 12:43 pm

If a previous session is still active in the browser, then this issue could occur. You can reset the session by going to the cancel registration page (defined in the Page Settings of the Event Espresso General Settings and should have the [ESPRESSO_CANCELLED] shortcode). If you have cleared the session by going to the cancel page and you are still seeing this issue, let us know.

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