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PayPal Commerce confirmation email – event name

Posted: December 10, 2024 at 11:43 am

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vceft

December 10, 2024 at 11:43 am

Is there a way to have the event name display on the PayPal (Commerce) payment confirmation email that we receive when someone purchases a ticket, so we know which event it was for?


Garth

  • Support Staff

December 10, 2024 at 3:30 pm

Hi,

I know that PayPal limits the amount of information they accept in the item fields. So, there may be limitations. But I’ll create an issue for the development team to see if they can include some event name and ticket name information.

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