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Payment/Thank you page broken

Posted: December 7, 2012 at 8:24 am

Tom Meulman

December 7, 2012 at 8:24 am

HI, we are using the event expresso plugin and we found the error on confirmation page.

See the URL :

if you fill the form and go to confirmation page. After confirmation page while you confirm the information it show me broken page on payment/thank you page. It seems like footer is not appear after the registration information. Our site is live and we are in trouble.

We are using same code over the second site the url is below: but it’s working fine.

Please help us to find the problem.


  • Support Staff

December 7, 2012 at 8:32 am

Hi Tom,

Can you check to see if there are templates in /wp-content/uploads/espresso/templates?

If you have modified templates in there, they need to be updated to the new template files included with the current version of the plugin. If you haven’t made any modifications to the templates, these can be removed. If you are not sure if there were modifications made to these files, you can back these up or rename that folder just in case.

Please also check /wp-content/uploads/espresso/gateways for old gateway files.

Tom Meulman

December 7, 2012 at 8:53 am

yes the wp-content/uploads/espresso/templates folder is there but there no file in the folder. Even the second site ( is same but it’s working ok.


  • Support Staff

December 7, 2012 at 4:59 pm

This appears to be working now. Is that the case?

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