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Payments somehow became unauthorized.

Posted: May 16, 2023 at 4:23 am


haysmacintyre

May 16, 2023 at 4:23 am

Hi the connection between the Event espresso payment system and Square had disconnected, so to get it working again I had to go through the re-authentication process, and re-connect, then run a test etc.

We need to check/ensure why would it have disconnected in the first place, once we know that we can then hopefully ensure it doesn’t happen again 🙂


Garth

  • Support Staff

    •

May 24, 2023 at 1:02 pm

We’re not missing this. We have not been able to reproduce this so it’s become really difficult to do debug. If you have any more information or hints on what might be causing this please let us know. As such, this is already on the list for our development team to review to see if we can make the token system more stable.

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Updated by  Garth 1 week, 2 days ago ago

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