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Payments show incomplete since March 23

Posted: April 24, 2020 at 11:47 am

Smart Offices

April 24, 2020 at 11:47 am

Not sure if this is an Event Espresso issue or a PayPal one but when users buy the ticket, in the Transactions page it shows them all at 0.00 paid with a ‘pending payment’ on the Registrations page, when in fact they did pay. I’m using PayPal Standard. Plugins, theme, and WordPress are all up to date.


  • Support Staff

April 24, 2020 at 12:17 pm


PayPal Standard was deprecated. What you can do is switch to the PayPal Express gateway (it’s available as an option in Event Espresso > Payment Methods). You can use the same PayPal account as before, you’ll need the API keys and plug them in to the settings in Event Espresso > Payment Methods > PayPal Express.

You can follow this guide to get the correct API keys:

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Updated by  Josh 1 month ago ago

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