Support

Home Forums Event Espresso Premium Payments show incomplete since March 23

Payments show incomplete since March 23

Posted: April 24, 2020 at 11:47 am


Smart Offices

April 24, 2020 at 11:47 am

Not sure if this is an Event Espresso issue or a PayPal one but when users buy the ticket, in the Transactions page it shows them all at 0.00 paid with a ‘pending payment’ on the Registrations page, when in fact they did pay. I’m using PayPal Standard. Plugins, theme, and WordPress are all up to date.


Josh

  • Support Staff

April 24, 2020 at 12:17 pm

Hi,

PayPal Standard was deprecated. What you can do is switch to the PayPal Express gateway (it’s available as an option in Event Espresso > Payment Methods). You can use the same PayPal account as before, you’ll need the API keys and plug them in to the settings in Event Espresso > Payment Methods > PayPal Express.

You can follow this guide to get the correct API keys:
https://eventespresso.com/wiki/paypal-express-payment-gateway/#locate

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Josh 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!