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Payments option not showing to attendees

Posted: September 25, 2012 at 3:16 am


Henrico Hanekom

September 25, 2012 at 3:16 am

Hi

I have Event Espresso 3.1.27 installed and I have 2 payment gateways active in the settings.

In the general settings section in the admin part I have:
Show payment options for “Pending Payments” on the Payment Overview page? as “Yes”

I have a third party payment gateway plugin and the electronic funds transfer option enabled. After the attendee chooses the event, he is taken to the personal information registration page, after completing that the attendee the button shows “Confirm and go to payment page” selecting the button takes the attendee to the the summary stating that his registration is not complete until payment is received. No payment options are display. How can I get the payment options displays.

The website is:
http://seminars.webcafemarketing.co.za

Thanks


Dean

September 25, 2012 at 3:30 am

Try disabling the third party plugin and choosing an option such as Paypal in Event Espresso > Payment Options and test if it works.

If so its likely to be a conflict with the plugin.


Henrico Hanekom

September 25, 2012 at 3:55 am

Hi

Thanks for the quick reply.

It turned out that the 3rd party plugin was the faulty one.

Thanks again for the help.

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