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Payments not being registered

Posted: July 10, 2012 at 9:02 am


rboyington

July 10, 2012 at 9:02 am

After a customer pays via pay pal they are retuned to the site but the payment is not registered

Please help

We have purchased premium support but not recieve any answers yet we are not clear how to recieve paid support !

We need assistance right away!

We sent the info re support ticket


Josh

  • Support Staff

    •

July 10, 2012 at 9:11 am

Hi rboyington,

I haven’t seen the support ticket info for this. Can you send the site admin log in info and FTP through our contact form? If so, please send WordPress admin level log in credentials via the contact form on this page: https://eventespresso.com/contact/

Select the “I am sending login info as requested” department form.

Let us also know which payment method you are trying to use.

The support post ‘Payments not being registered’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 11 years, 9 months ago ago

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