Support

Home Forums Event Espresso Premium [PAYMENT_GATEWAY] Placeholder in Mail Messages

[PAYMENT_GATEWAY] Placeholder in Mail Messages

Posted: January 4, 2017 at 10:20 am


Antonio Venneri

January 4, 2017 at 10:20 am

Hello,
I am using the placeholder [PAYMENT_GATEWAY] in email messages to administrator to have the possibility to understand how the customer is going to pay:
1. At Event (I am using the flexible payment method module)
2. paypal
3. Bank order

Unless the payment method, the placeholder show always “Receipt”.
I am using the module Payment Methods Pro.
Any help?


Tony

  • Support Staff

January 4, 2017 at 11:34 am

Hi there,

Unless the payment method, the placeholder show always “Receipt”.

Is there some text missing from this line?

Does the shortcode always parse to show receipt no matter which payment method you use?


Antonio Venneri

January 4, 2017 at 12:40 pm

Exact! The shortcode parse always receipt unless I use paypal or bank order.


Tony

  • Support Staff

January 4, 2017 at 1:10 pm

Can you let me know which version of Event Espresso 4 are you using?

Also which version number of the Payment Methods Pro add-on?


Antonio Venneri

January 4, 2017 at 1:14 pm

Event Espresso – 4.9.24.p
Paymethod Pro: Versione 1.0.0.dev.003


Josh

  • Support Staff

January 5, 2017 at 10:11 am

Hi Antonio,

The thing about the [PAYMENT_GATEWAY] short code is it will only show a payment gateway if a payment gateway is used. The Flexible payment method and the Bank payment method are not gateways, but PayPal is a gateway. You can check the transaction for the last selected payment method.


Antonio Venneri

January 5, 2017 at 10:27 am

Thank you Josh,
I understand. It could be useful in the feature to introduce a placeholder [PAYMENT_METHOD] to give the opportunity to see the payment method directly in the administration email instead going into transaction detail in backend.

The support post ‘[PAYMENT_GATEWAY] Placeholder in Mail Messages’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso