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Payment working in Firefox but not others

Posted: December 28, 2012 at 8:51 am

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glen newbury

December 28, 2012 at 8:51 am

Hello,

I’m getting some erratic responses to capthca, but primarily issue I’m having is on the payment page below the credit card icons, the billing and credit card info only works in Firefox. For the other browers I get this line “denotes an external link. clicking will take you to another website for payment processing.”

I’m using your SSL plugin and have only “Internal HTTPS Elements” selected. Have also set those pages to forced SSL.

It’s currently in Sandbox mode at
https://reachingresilienceconference.com/event-registration/
if you want to look.

Thanks for your help.


Josh

  • Support Staff

December 28, 2012 at 10:40 am

Hi Glen,

It looks like there is a JavaScript error being thrown before the checkout button. In this case, there is a JavaScript function that is using the $ shorthand to call the jQuery function. This will break the JavaScript on a page when jQuery loads in no-conflict mode, which WordPress sets as a default.

Can you change that line to use ‘jQuery’ ? I’ve created a screenshot that you can use to help narrow down the error:
screenshot

As an aside, you can reduce the insecure content warnings by removing the sharing buttons from the registration and payment pages.

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