Payment status questions

Posted: January 2, 2013 at 11:07 am

January 2, 2013 at 11:07 am

After people have registered sometimes payment is not received and it give the following status’.
Can you please explain what each of these status’ means? I’m not sure (but made a guess) and it would be helpful to know.

Pending (?? registration complete, but payment wasn’t made?)

Incomplete(?? registration not complete and not payment?)

INV (this just shows up as a status in the excel report)

Thanks!

Chris Reynolds

Support Staff

January 2, 2013 at 1:52 pm

Gabriele —

I just created a doc describing all the payment statuses. We had this information in our documentation but we’ve been making changes to the docs and I think this got left out.
https://eventespresso.com/wiki/payment-status/

The only status not covered here that you are asking about is INV which indicates the payment type was set to Invoice (which defaults to Pending).

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Payment status questions

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