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Ales Kalina
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April 28, 2013 at 1:36 am
Hello,
When a customer registers to the event with payment method EFT and does not pay in 3 days, we used to set his status to incomplete. But with the new version this feature is gone.
We cannot delete these customers because some of them pay later but we do not want them to be counted into the actual number of registrants. Could you please advise how can we change the customer payment status?
Our site in translated into Czech language.
Thanks
Ales
Espresso version 3.1.32.B.2
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Dean
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April 29, 2013 at 1:57 am
Hello Ales,
This was resolved in 3.1.32.2 final release, so please update your Event Espresso, as you are currently using a Beta version.
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Ales Kalina
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April 29, 2013 at 5:00 am
thank you very much for your update, but i cannot see this version under my account. Could you please help?
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Wolfgang Kettler
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April 29, 2013 at 5:24 am
same problem here. cant update payment status, version Event Espresso v3.1.31.3.P
cant see any other versions to download. only v3.1.31.3.P is listed in my account area.
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Dean
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April 29, 2013 at 5:39 am
Hi,
My apologies!
I thought the last version had the fix included. It does not, it will be in the next version, 3.1.31.4. I cannot advise the next release date as they fluctuate slightly, but we are sending out smaller updates more frequently.
It will require a negative balance for the user to be marked as incomplete.
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