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Safety City
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October 30, 2017 at 4:13 pm
When tring to send a payment reminder it does not work properly. It sends an email with a link. But when the link opens it just says that the space has now been filled – no opportunity to submit payment, only to cancel the booking.
Is there any reason why this is happening? a payment reminder email should be allowed to submit payment..
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Tony
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October 31, 2017 at 3:12 am
Hi there,
Is there any reason why this is happening? a payment reminder email should be allowed to submit payment..
Not if the event has already sold out it shouldn’t, otherwise, you would be oversold on that event.
What is the current status of the event?
Also is the status of the registration you are currently using set as ‘Pending Payment’?
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Safety City
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October 31, 2017 at 4:07 pm
The event is not oversold I don’t believe.
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Tony
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October 31, 2017 at 4:10 pm
Ok, so what is the current status of the event?
Also is the status of the registration you are currently using set as ‘Pending Payment’?
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