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Anil Khanna
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April 1, 2015 at 7:31 am
Hi Support,
Please let me know the steps for “refund payment”.
If i canceled my event(purchased using PayPal pro), how can payment refund process work in this case from admin side?
Please provide me steps.
Thanks
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Lorenzo Orlando Caum
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April 1, 2015 at 7:47 am
Hi Anil,
Refunds in Event Espresso 4 are currently a two step process. First, apply the refund through the transactional details screen of Event Espresso in your WP-admin (WP dashboard).
Then login to your PayPal merchant account and process the refund.
Thanks
—
Lorenzo
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Anil Khanna
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April 2, 2015 at 1:05 am
I think we purchase EE3?
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Dean
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April 2, 2015 at 4:39 am
It’s similar: Go to event overview, click attendees for the event in question, find the attendee and click them. Then on the right hand side click view/edit payment. From there you can apply a refund. Then go to your PayPal account and apply a refund.
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