Support

December 4, 2013 at 1:19 pm

Hi there!

A client of mine seems to be having a problem with payments. They used Eway. The following error has appeared wat the payment part of the registration process:

ERROR Success Setting host: https://nz.ewaygateway.com/Request/?CustomerID=14937944&UserName=stan.winter@transfieldservices.co.nz&Amount=35.00&Currency=NZD&PageTitle=&PageDescription=&PageFooter=&Language=&CompanyName=Whitehill%20Wind%20Farm%20Classic&CustomerFirstName=brooke&CustomerLastName=TEST&CustomerAddress=&CustomerCity=&CustomerState=&CustomerPostCode=&CustomerCountry=&CustomerEmail=brooke.swensson@voicecom.co.nz&CustomerPhone=&InvoiceDescription=%20|%20Name:%20brooke%20TEST%20|%20Registrant%20Email:%20brooke.swensson@voicecom.co.nz%20|%20Total%20Registrants:%201&CancelURL=http://www.whitehillclassic.co.nz/?page_id=6&ReturnURL=http://www.whitehillclassic.co.nz/?page_id=7%26id=396%26event_id=1%26attendee_action=post_payment%26form_action=payment&CompanyLogo=http://www.whitehillclassic.co.nz/wp-content/uploads/2012/01/whlogo.jpg&PageBanner=&MerchantReference=&MerchantInvoice=&MerchantOption1=&MerchantOption2=&MerchantOption3=&ModifiableCustomerDetails=false HTTP/1.1 200 OK Cache-Control: private Content-Type: text/html; charset=utf-8 Server: Microsoft-IIS/7.5 X-AspNet-Version: 4.0.30319 X-Powered-By: ASP.NET Content-Length: 108 Vary: Accept-Encoding Date: Wed, 04 Dec 2013 20:12:03 GMT Connection: keep-alive Set-Cookie: ASP.NET_SessionId=zyh4wlmv0ljbtks0dnvt3s4o; path=/; HttpOnly Set-Cookie: BIGipServerVirtServerPool-014-SSL=1073941258.47873.0000; path=/ FalseInvalid Credentials

The Eway logo which follows it and usually links through to an Eway secure payment page no longer works.

Using version 3.1.15.P with the latest version of WP.

Here is a link to a registration page: Register

Is this an Eway problem? Or can it be fixed by upgrading?

Thanks so much for any help.