Support

Home Forums Event Espresso Premium Payment Pages Queries

Payment Pages Queries

Posted: July 22, 2016 at 6:10 am


Peter H

July 22, 2016 at 6:10 am

Hi,

There are a couple of queries as follows:

1. Backend of my under development website – Promotion -> Settings, here I have mentioned
Promotions Affect Taxes -> No
But if you go to front end and actually order an event – you wont see this calculation to work in my case; please review:
http://project.webkolkata.info/pa/site_pathway/events/melbourne-workshop-session-1/
Go and book a seat for this- you will see it is showing the condition 1 that is applicable for the Field as set as “Yes”. Why this is happening in this way.

2. In this final payment page, it should say as: Final total should be called Total INC GST

From where can I change this text?

3. In the final payment/ Check out page – it is showing as star mark after the event name. From where can I remove this star mark?
Please let me know if my points are clear to you.

4. When I am going to get a PDF print out of Invoice – it is giving me 2 pages print outs – where as there is a big white space here. Can you please tel me how this can be resolved?

Regards.


Tony

  • Support Staff

July 22, 2016 at 7:57 am

Hi there,

Go and book a seat for this- you will see it is showing the condition 1 that is applicable for the Field as set as “Yes”. Why this is happening in this way.

I don’t see a promotion applied to the event to see this. Which promotion code are you using?

2. In this final payment page, it should say as: Final total should be called Total INC GST

3. In the final payment/ Check out page – it is showing as star mark after the event name. From where can I remove this star mark?

Just to confirm, you mean here – http://take.ms/4vbTZ

And for the star here – http://take.ms/v0vhL

The star is to show the ticket is taxable, I’ll check if this can be removed.

4. When I am going to get a PDF print out of Invoice – it is giving me 2 pages print outs – where as there is a big white space here. Can you please tel me how this can be resolved?

Have you modified the Invoice template at all?

Are you downloading and then printing the PDF or printing the HTML page?


Peter H

July 22, 2016 at 9:52 pm

Hi,

Try to to go the event name:
http://project.webkolkata.info/pa/site_pathway/events/melbourne-workshop-session-1/
and Use the Promo Code as :
100per

Now you will see that it always calculate the 1st tax calculation in this process; even though I have selected as No for “Promotions Affect Taxes”.

Both the screen shots are right as I wanted to mention.

We have modified invoice template a lot. Now, I am downloading this invoice PDF and trying to take print out of the same; so it is giving me a line break.

How to share those files with you – there is no option to share those files as attachment here.


Peter H

July 25, 2016 at 10:48 pm

Can anyone please respond?


Tony

  • Support Staff

July 26, 2016 at 9:06 am

Try to to go the event name:
http://project.webkolkata.info/pa/site_pathway/events/melbourne-workshop-session-1/
and Use the Promo Code as :
100per
Now you will see that it always calculate the 1st tax calculation in this process; even though I have selected as No for “Promotions Affect Taxes”.

The promotion appears to be working correctly.

If you have ‘Promotions affect taxes’ set to Yes then the discount will be applied to the price and the tax recalculated based on the discounted value.

If you have the option set to No then the tax based on the original price and not recalculated when you apply a promotion.

You have the option set to No, when I apply a promotion to your event I see this – http://take.ms/fZHPq

If that option was Yes, the Tax amount would be $2.11 when the promotion was applied.

2. In this final payment page, it should say as: Final total should be called Total INC GST
3. In the final payment/ Check out page – it is showing as star mark after the event name. From where can I remove this star mark?

It turns out there is no simple way to alter the Total text or remove the * from the ticket name.

I’ve asked for some feedback from our developers on this.

We have modified invoice template a lot. Now, I am downloading this invoice PDF and trying to take print out of the same; so it is giving me a line break.

I ran a registration on your event and didn’t run into this problem, I can see you have altered the template, but it didn’t cause a blank page on print.

If you can send a copy of a broken invoice to support[at]eventespresso.com (please include a link to this thread within the content) we can take a look from there.


Peter H

August 2, 2016 at 6:29 am

Thanks for the input.

Now in my check out page – there is a gateway image for mijireh – whereas I just want to show only the image of Eway – is there any way to do this. My country people might not know the name of Mijireh – rather they know only Eway…


Tony

  • Support Staff

August 2, 2016 at 6:45 am

A team member pointed out that you can use some CSS to add the text to that section:

.spco-grand-total .total_currency:after{
content:'INC GST';
}

It works because your adding text and not altering the original string.

Now in my check out page – there is a gateway image for mijireh – whereas I just want to show only the image of Eway – is there any way to do this. My country people might not know the name of Mijireh – rather they know only Eway…

You can set the image used for each individual payment method.

You can go to Event Espresso -> Payment Methods -> Mijireh.

There you will find a field for the ‘Button URL’.

You can add your own image there to use in place of the default Mijireh logo.

Is that what you are looking for?

The support post ‘Payment Pages Queries’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso