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Payment page reloads attendee info page

Posted: July 23, 2015 at 12:22 pm


HopFamilies

July 23, 2015 at 12:22 pm

I activated Paypal Standard as a payment method. When I try to complete the registration process (see here), it reloads the attendee info page, except with more on the url (http://hopfamilies.com/registration-checkout/?step=attendee_information vs http://hopfamilies.com/registration-checkout) even though all of the required attendee info has been filled out.

If I refill the attendee info page, it still reloads the page. I have no idea how to resolve this.


HopFamilies

July 23, 2015 at 12:48 pm

Figured it out – the theme was not loading jQuery. Added it to the theme and all seems ok.

Question: when clicking Finalize payment, why does it reload the page and then forward to Paypal? Any way to just make it go to Paypal?


Dean

July 24, 2015 at 1:23 am

Hi,

I ran a test registration and didn’t see a page refresh: it loaded via AJAX, then went to the forwarding (temporary) page and then to PayPal.

If you mean the forwarding page, then this is in case of failure of being sent to the gateway so that the user is aware of an issue, and can click a button if need be to be forwarded.


HopFamilies

July 24, 2015 at 8:17 am

Ok, thanks.


Lorenzo Orlando Caum

  • Support Staff

July 24, 2015 at 11:02 am

Hi, did you have any other questions about registration checkout and PayPal? If not, could you update this support post to resolved?

Thanks!


Lorenzo


HopFamilies

July 24, 2015 at 7:02 pm

I’d say it’s solved 🙂

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Updated by  HopFamilies 4 years, 2 months ago ago

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