Home Forums Event Espresso Premium Payment page never loads

Payment page never loads

Posted: September 23, 2017 at 8:29 am

Clear Light Centre

September 23, 2017 at 8:29 am


We are having a problem with our EE installation which just began a few days ago that no event payment forms will open. You can choose your tickets, enter your details and then nothing happens. It just sits there thinking about it forever.

To see the error you can try booking this test event:

We have the latest version of WP and the latest version of EE4. There are also no caching plugins active that i can think of or any plugins which are likely to interfere as no new ones have been added for a while.

– David

Clear Light Centre

September 23, 2017 at 8:46 am

If it helps i suspect it maybe a JS/jQuery problem. As there’s an error that appears when it tries to proceed to the checkout page.

Its related to jQuery easing.

Clear Light Centre

September 24, 2017 at 1:51 am

I managed to resolve the bug by wrapping the jQuery (in its file) in a function.

$(document).ready(function() {
Code goes here…

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Clear Light Centre 3 years ago ago

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