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Payment Overview pg – 'Amount Paid' doesn't include Discount

Posted: June 28, 2012 at 10:37 am


mbrammall

June 28, 2012 at 10:37 am

Hi there,
We have just gone live with a new Event Espresso website at http://www.agilekrc.com and have just noticed an error on the Payment Overview page. – This is viewed after the PayPal process, when clicking ‘return to website’

In the ‘Amount Paid’ section, it seems to only show the Gross amount prior to any discounts added. For instance, I tested a 20% off discount code, and whilst the Cart displayed the correct amount prior to paying with PayPal, it didn’t reflect it on the Payment Overview pg shown after PayPal.

Our developer has found a post on the old forum which might have been a response to this problem, as follows:


For the issue with the payment overview page. What I recommend doing until we get this fixed is to comment out the pricing info in the payment_overview.php template.

The amounts listed in the emails should be correct, as well as any prices on tickets and receipts from PayPal.

However, the problem wasn’t fixed on the EE install we did in March, and we really don’t want to remove the Amount Paid from the Overview page as customers would think it’s odd.

Is there a solution to fix this on our current installation?

Would it be fairly simple for us to do something like:

OPTION 1)
Amount Paid:
£xx.xx
– Discount:
£xx.xx (or show nothing, if no discount applied)

OR OPTION 2) – and this would be better
Can the Amount Paid be pulled from the ‘Amount Due’ on the cart screen which already successfully incorporates the discounted amount.

If you can respond with possible solutions I would be grateful.

Many thanks,
Melanie

point-creative.com


Josh

  • Support Staff

June 28, 2012 at 11:27 am

I believe this issue was fixed several versions back. I recommend updating to the latest version of Event Espresso. You should be able to download the latest version (currently 3.1.24.P) of the software from your account page under downloads.

Updating instructions can be found in the documentation section: http://eventespresso.com/wiki/updating-event-espresso/

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