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Payment overview

Posted: August 7, 2013 at 12:06 pm

Viewing 9 reply threads


Donato Dandreo

August 7, 2013 at 12:06 pm

Hello, I am using the Paypal gateway and dont need to offer options. I selected to bypass the payment overview page. The problem is when I test it. I hit the submit button and then it brings up a dialog box which says something along the lines of: “Warning, hitting the back button will disrupt the registration.” This came up when I hit the submit button. Anyway to fix this?


Josh

  • Support Staff

August 7, 2013 at 12:12 pm

Hi Donato,

Updating to the latest version of Event Espresso should fix this.


Donato Dandreo

August 7, 2013 at 12:26 pm

Ok, will try. To update do I need to deactivate event espresso and install the new version then delete the old?


Josh

  • Support Staff

August 7, 2013 at 12:32 pm

You’d delete the old before installing the new version if you go the manual update route. There’s a one-click update option that you can activate by entering your site license key in Event Espresso>General settings. Here’s a link to the documentation that outlines how to update Event Espresso:

https://eventespresso.com/wiki/updating-event-espresso/


Donato Dandreo

August 7, 2013 at 12:37 pm

Ok I did that but am having the same problem. Screenshot here:


Donato Dandreo

August 7, 2013 at 12:38 pm

http://screencast.com/t/vFgevkI03S


Josh

  • Support Staff

August 7, 2013 at 12:45 pm

In this case a screenshot does not help. What is the payment option that’s being used? Do you have any Google analytics plugins active? Can you post a link to an event so we can run a test?


Donato Dandreo

August 7, 2013 at 12:53 pm

Paypal standard, no GA plugin being used. Link to event: http://tasteofwinthrop.com/?page_id=27&ee=1


Donato Dandreo

August 7, 2013 at 12:54 pm

Just cleared cached and tried again. Working fine now thanks!


Josh

  • Support Staff

August 7, 2013 at 1:29 pm

Good to know. Thanks.

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