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Michael Mansell
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August 12, 2014 at 2:46 pm
The payment options are not expanding on the payments settings page in the dashboard? How can I fix this?
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Lorenzo Orlando Caum
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August 12, 2014 at 2:54 pm
Try this plugin:
https://gist.github.com/1afd180884f9c603d4f5
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Lorenzo
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Michael Mansell
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August 12, 2014 at 3:02 pm
I installed that plugin but it didn’t fix it.
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Lorenzo Orlando Caum
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August 12, 2014 at 4:52 pm
Its a WordPress plugin so it needs to be installed here:
wp-content/plugins/payment-settings-fixer.php
Then it can be activated through WordPress plugins.
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Lorenzo
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PCOS Challenge
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August 12, 2014 at 8:00 pm
I’ve found there to be a conflict with the All In One SEO Pack plugin and EE4 that doesn’t allow the payment Settings section to expand. If you happen to be running the plugin, you may want to try temporarily deactivating it to make your changes.
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Michael Mansell
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August 12, 2014 at 8:17 pm
I did install it as a plugin but it didn’t fix the issue. I do not have All in One SEO installed on this install. I’m also running EE3 not EE4 as EE3 doesn’t support the mobile apps. Any other ideas to get this fixed?
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Dean
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August 13, 2014 at 12:20 am
Hi Michael,
Have you tried disabling all other addons to see if it is a conflict with another plugin?
If the payment settings work with just EE active, then you can re-activate each plugin one by one, testing the payment settings each time, until the culprit plugin is found.
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Michael Mansell
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August 13, 2014 at 1:16 pm
I tried that and even with all of the plugins deactivated and just EE active, it still didn’t work. I’ve tried all of these things and it’s not working. I really need to be able to get the payment settings updated for my client. Please help.
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Lorenzo Orlando Caum
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August 13, 2014 at 1:37 pm
Hi,
Is this for the website where you recently had a support token for?
Also what browser are you using and is it up to date?
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Lorenzo
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Josh
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August 13, 2014 at 1:40 pm
Hi Michael,
Can you check the PHP error log after you refresh the Payment Options page to see if any new errors are thrown? Or you could also try turning on WP_DEBUG and see if any errors are thrown on the Payments Options page.
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