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Payment Options Missing after update

Posted: June 24, 2024 at 2:40 pm

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widespot

June 24, 2024 at 2:40 pm

I’ve updated to EE 5.0.20 and it doesn’t show any of the payment gateway add-ons that I’ve purchased under Event Espresso > Settings > Payment Methods. For example, I have no way to configure my PayPal API key, etc.


widespot

June 24, 2024 at 2:42 pm

Further, it will not allow me to activate or configfure any other payment methods. It defaults to activating the first method “Bank” whenever I click on anything.


widespot

June 24, 2024 at 3:40 pm

NOTE: I was able to resolve the issue by deactivating a plugin called “Event Espresso site specific functions” which was used on the old version of Event Espresso. The other payment methods showed up after.


Tony

  • Support Staff

June 24, 2024 at 6:06 pm

Hi there,

It sounds like a fatal error was being thrown on the payment methods settings page which then prevented the payment methods after bank from loading.

NOTE: I was able to resolve the issue by deactivating a plugin called “Event Espresso site specific functions” which was used on the old version of Event Espresso. The other payment methods showed up after.

Thats a plugin used for holding custom functions, it might have multiple snippets within it to make changes throughout your site.

Can you send me that plugin so I can take a look at the code in use?

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