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Payment Option doesn’t show when creating event

Posted: December 9, 2024 at 2:17 pm

Viewing 6 reply threads


NOPA

December 9, 2024 at 2:17 pm

I created a new event and there are no payment options shown in the right-hand sidebar. I can turn them on globally, but the individual event does not show the options.


Tony

  • Support Staff

December 9, 2024 at 2:46 pm

Hi there,

Do you mean like this?

https://monosnap.com/file/VKW18oK9TkB0nS0IuXii1JYHPAqlpO

If so that’s a feature from the Payment Method’s Pro add-on, do you have that add-on activated on the site?


NOPA

December 9, 2024 at 3:19 pm

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Tony

  • Support Staff

December 9, 2024 at 4:05 pm

PayPal Commerce is included within the core; you don’t set payment methods within the event itself unless using something like Payment Methods Pro to enable/disable specific payment methods on a per-event basis.

Have you enabled PayPal Commerce within Dashboard ->Event Espresso -> Payment Methods?

If PayPal Commerce is enabled there it will be enabled on all of your events that require payment by default.


NOPA

December 9, 2024 at 4:42 pm

This reply has been marked as private.


Tony

  • Support Staff

December 9, 2024 at 4:50 pm

If you have a public event, I can run a test registration to see if anything stands out if preferred.

If so, just send a link over to register on and I’ll take a look.


NOPA

December 10, 2024 at 7:17 am

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