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Payment not going through Automatically

Posted: October 15, 2014 at 9:14 am

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Ben Edison

October 15, 2014 at 9:14 am

When my customers go to pay through the paypal link and complete their payment, it always has the red exclamation mark and I have to go in and manually update their payment status. Why is this not going through automatically after they pay? I want to buy this software, but I can’t have this issue. Please help me with a fix.


Josh

  • Support Staff

    •

October 17, 2014 at 9:51 am

Hi Ben,

Here is a troubleshooting guide in the documentation that you can use to troubleshoot the issue you’re having with PayPal:

https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/#troubleshooting
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Status: closed

Updated by Josh 10 years, 2 months ago ago

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