Support

Home Forums Event Espresso Premium Payment Method Admin-Only Name/Description

Payment Method Admin-Only Name/Description

Posted: November 8, 2018 at 3:55 pm


raffy

November 8, 2018 at 3:55 pm

Should I expect Admin-Only Name appear on the Method of Payment dropbox when APPLYing PAYMENT?

I am getting the Admin-Only Description appearing in the Method of Payment dropdown.

Is it normal to have payment methods not activated appear on this list?


Tony

  • Support Staff

November 8, 2018 at 4:08 pm

Hi Raffy,

Should I expect Admin-Only Name appear on the Method of Payment dropbox when APPLYing PAYMENT?

From within the admin? If so, then yes.

Is it normal to have payment methods not activated appear on this list?

Which payment methods?


raffy

November 8, 2018 at 11:08 pm

From within the admin, while applying payment, I see the Admin-Only Description instead of Admin-Only Name

I put the word description under Payment Method Admin Only Description and the word name under Payment Method Admijn Only Name

    These payment methods are off but appear on the backend. No big deal but it would be nicer if inactive methods were not there.

  1. Cash Delivered Physically
  2. Offline Credit Card Payment
  3. Offline Debit Payment
  4. Money Order
  5. Other method of payment


Tony

  • Support Staff

November 9, 2018 at 2:47 am

From within the admin, while applying payment, I see the Admin-Only Description instead of Admin-Only Name

Yes, its currently expected to see the admin description in those fields.

These payment methods are off but appear on the backend. No big deal but it would be nicer if inactive methods were not there.

For admins, we give more options than on the front end.

Say for example, you don’t normally accept cash/offline/money order payments, but a few customers request it so you decide to use them for admin payments, if you had to activate, apply, then deactivate those payment methods each time and make sure you don’t activate them on the front end at the same time it becomes a lot more cumbersome than just selecting the correct payment method type in that dropdown when applying an admin payment.

However, having said that, some of those can be removed by unchecking the ‘Admin Registration page’ checkbox within the payment method – http://take.ms/vbcme

Note you may need to temporarily enable the payment method, uncheck that checkbox, save and disable it again to remove them.

We always need to provide a payment method option so you won’t be able to remove them all, but you can reduce the list if preferred.


raffy

November 10, 2018 at 2:34 am

Thank you for your patience, Tony.


Tony

  • Support Staff

November 12, 2018 at 2:36 am

You’re most welcome, hope it helped 🙂

The support post ‘Payment Method Admin-Only Name/Description’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 4 weeks, 1 day ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!