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payment method

Posted: November 16, 2017 at 4:34 am

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hepar

November 16, 2017 at 4:34 am

Hello,

how can I completely deactivate the payment method? I send the customer an invoice.

I can not use the automatically generated invoice because I have to use a running invoice number.

The invoice should therefore not be displayed or sent. The customer should only receive a booking confirmation.

Many thanks for your help


Tony

  • Support Staff

November 16, 2017 at 10:15 am

Hi there,

Do you have another payment method activated on the site or will all users use Invoice?

Registrations must be finalized using a payment method, so if you are allowing users to use Invoice as a payment method you’ll need the payment method activate for them to be able to finalize within paying directly.

So do you just want to disable the Invoice links but still allow users to use the Invoice payment method to finalize?


hepar

November 17, 2017 at 1:50 am

Hi Tony,

thanks for your answer. Yes, I want to activate the method “Invoice”.

The user should not get an invoice displayed. The link to the invoice on the THANK YOU page and the note “No payments received” should not be displayed.

Unfortunately I don’t know how to change php-files. 🙁


Josh

  • Support Staff

November 17, 2017 at 6:53 am

Hi there,

No need to change PHP files. Instead, you go to Event Espresso > Payment Methods and activate the Check payment method. There you change the Description, Title, Instructions, Button URL, and so on. Please be sure to set “Open by Default” to Yes.

After those items are set you’ll Update.

Then you’ll click on the Invoice item, and click “Deactivate Invoice Payemnts”.

Finally, you’ll go to Event Espresso > Messages > Settings > Html and you’ll drag and drop the Invoice message type to the “Inactive Message Types” box. This will completely deactivate the Invoice payment method.


hepar

November 20, 2017 at 1:15 am

Hi Josh,

thanks for this valuable tip. Funkioniert best

best regards
helga

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