Support

March 8, 2013 at 11:42 am

A customer tried to pa for an event and after submitting cc info received a message
Attention: Your transaction was declined for the following reason(s):
Error Code: 10002
Short Message: Authentication/Authorization Failed
Short Message: You do not have permissions to make this API call
Severity Code: Error

I recently had issues with the Auto Return URL not directing to the right page, which I did not change away from the correct page. In order to fix that problem I created a paypal sandbox account to test the registration and payment system and it worked, however now this message is coming up when someone tries to pay. Please HELP!!

Thank you.