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Payment error asking for credit card type but nothing in drop down

Posted: April 5, 2018 at 9:35 pm


mjmedia

April 5, 2018 at 9:35 pm

Payment error asking for credit card type but nothing in drop down blank tried in different browsers. Test work fine then created event.

https://ssccwi.com/ then go to event then the event is Membership Meeting – April 2018 I entered pay by credit card. then look under Card Type* this is the problem


Tony

  • Support Staff

April 6, 2018 at 4:13 am

Hi there,

If you go to Event Espresso -> Payment methods -> PayPal Pro

Under ‘Card Types Supported*’ do you have any card types checked? If not, enable at least one (Visa for example), save the settings and retest, does the card type you checked show up on the payment section?


mjmedia

April 6, 2018 at 6:03 am

Think I got it. I deactivated all the other payment types and made one or two other changes and now I am not prompted for a card type. Thanks for a quick response.


Tony

  • Support Staff

April 6, 2018 at 6:19 am

Great, I’m glad it’s working for you now.

The support post ‘Payment error asking for credit card type but nothing in drop down’ is closed to new replies.

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Status: closed

Updated by  Tony 3 months, 2 weeks ago ago

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