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CyberInnovation.com
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December 8, 2012 at 6:59 am
When I set the “Do you want to send a payment received notice to registrant” to ‘Yes’ on the Edit Attendee Payment Record form and click Update Payment, the registrant receives the “Registration Confirmation” email found in the Email Manager instead of the Payment Confirmation Email that is defined in the Email Settings section of our General Settings form.
How can I override this behavior and make sure that my Payment Confirmation Email is sent when I choose to send a payment received notice to my registrant?
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Dean
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December 10, 2012 at 1:56 am
Hi,
Instead of using that, on the right hand side is the Invoice/Payment Reminder. You can select a predefined email from the dropdown and click send invoice and it will send that predefined email.
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CyberInnovation.com
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December 10, 2012 at 8:44 am
I’m not sure we are talking about the same thing. When someone registers for an event and chooses payment by check. The client has to manually go in and apply the payment and there’s a choice to send “Payment Received Notification” but it’s sending another email?
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Dean
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December 12, 2012 at 6:16 am
Hi,
My apologies, I obviously had the wrong end of the stick. What version of EE are you running?
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impacttennis
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December 12, 2012 at 7:58 am
Oddly I thought I had same issue but payment notice email was hitting junk whereas others dont. Will have to check content/headers.
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Josh
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December 13, 2012 at 8:14 am
Hi Nick,
It might also help to send the transactional email through an app like PostMark. There are a few WordPress plugins that make it a snap to set up. This is the one that I use:
http://wordpress.org/extend/plugins/postmark-approved-wordpress-plugin/
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CyberInnovation.com
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December 28, 2012 at 3:00 pm
Dean,
We are currently running Version 3.1.20.P. We are planning to upgrade soon and this will include upgrading WP to 3.5.
Before we begin, can you confirm that we can go straight from 3.1.20.P to 3.1.29.1?
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Jonathan Wilson
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December 28, 2012 at 8:31 pm
Hi,
If you follow the instructions on this page, you shouldn’t have any issues with going from .20 to .29.1.
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