|
Digilite Web Solutions
|
July 18, 2013 at 8:42 am
I have a site, where i setup event espresso for online tickets, payment modules are Paypal and Moneris. My problem is when testing the payment modules, the payment goes though, i get the payment receipt from paypal and moneris, but it doesn’t show on event espresso that the user paid.
How can i fix this issue?
Please advise.
|
|
Josh
|
July 18, 2013 at 9:30 am
Hi there,
The Instant Payment notifications may not be set up in your PayPal and Moneris accounts.
Here is a link to the documentation on how to set up PayPal:
https://eventespresso.com/wiki/how-to-set-up-paypal-ipn/
Moneris is set up in a similar way, except they call it the Response URL. Here is a screenshot that shows how to set this up in Moneris:
screenshot
In addtion to the above, the approved and declined URLs should both point to the Thank you page on your website.
|
|
Digilite Web Solutions
|
July 22, 2013 at 8:23 am
Hi Josh,
I tried what you said, but still not working.
Is there any other issue?
Please advise.
|
|
Josh
|
July 22, 2013 at 10:20 am
Can you let us know what steps were tried? It will help to know the URL’s of the transactions/notify URL and thank you pages.
|
|
Digilite Web Solutions
|
July 22, 2013 at 10:29 am
i enabled the paypal ipn also signed in to the moneris account and plugged in the thank you pages.
|
|
Josh
|
July 22, 2013 at 11:46 am
The response URL should be set to the notify URL, not the thank you pages. On a brand new install of Event Espresso the notify URL will be the /transactions/ page.
screenshot of Moneris settings
Can you post a link to the transactions page on your website so we can investigate further?
|
|
Digilite Web Solutions
|
July 25, 2013 at 1:26 pm
Here is the link for transactions page
|
|
Josh
|
July 26, 2013 at 7:20 am
There could be an issue with the type of server that the site is running on. We generally don’t test or support installations on Microsoft’s IIS server.
https://eventespresso.com/requirements/
If you notice there is the /index.php/ in the URL, which is typical of the IIS server, I believe that’s the only way to get permalinks to work on those.
|
