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Pay with Debit card option gone

Posted: October 21, 2024 at 1:47 pm

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nafujiwara

October 21, 2024 at 1:47 pm

I just switched to PayPal Commerce as suggested. Now the On-payment is gone, how do I get the pay with Debit card option back?


nafujiwara

October 21, 2024 at 1:48 pm

On-Site payment method*


Tony

  • Support Staff

October 22, 2024 at 2:32 am

Hi there,

When you connected PayPal Commerce to the site, did you check the ‘Debit and Credit ard payments’ option on the modal?

The bottom checkbox here:

https://monosnap.com/file/4sQ3bPJPiAYnRL2FKNmOdpHFUnZTVm

If unsure, disconnect PayPal Commerce and reconnect again but double check the above option is checked.

Then within the PayPal Commerce payment method options there will be a ‘Checkout Type’ option, make sure that is set to ‘Both, ACDC and Express Checkout’ to show the PayPal Buttons and card fields.


nafujiwara

October 22, 2024 at 5:40 pm

Ok, I reconnected the paypal commerce. and it has the option, but now the screen is cut off like its zoomed in. You have to zoom out on phone screens to see the entire fields. Is there a formatting fix for this? With paypal pro and express this didn’t happen.


Tony

  • Support Staff

October 23, 2024 at 2:41 am

Yeah, I see it. That’s from a CSS selector that has been left too general and overreaching on your site.

As a temp fix add this CSS:

.page-id-411 .row {
    display: initial;
}

To Appearance -> Customize -> Additional CSS.

That should get the output working as normal for now, I’ve created a ticket to get the CSS fixed within core.

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